First Business Protection Ltd Privacy and Data Handling Policy
This privacy notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Our Contact Information and Data Protection Officer
First Business Protection Ltd registered in the UK, company number: 13228301
Our Data Protection Officer can be contacted directly here:
Data Protection Officer
First Business Protection Ltd
KINGS LANGLEI MATTS HILL ROAD
HARTLIP
ME9 7XA
info@firstbusinessprotection.co.uk
01634 386869
What we do with your personal data
We process your personal data only for the purpose for which it is collected. If you use our services or request information we collect your personal data for use by Read Hunt Limited. We collect personal data from you, the customer, directly and from other sources of public domain information. We use this personal data for the provision of information and services or the performance of the contract.
We may use your personal data for other similar purposes, including marketing and communications, but that will only occur if we have your consent or where, as a current or previous user of our services, we rely on a legitimate interest justification for doing so. You have a right at any time to stop us from contacting you for marketing purposes. Just let us know using the contact details above.
The way insurance works means that if you have a contractual or service relationship with us your information may be shared with, and used by, a number of third parties in the insurance or risk sector; for example, insurers, agents or brokers, reinsurers, loss adjusters, sub-contractors, regulators, law enforcement agencies, fraud and crime prevention and detection agencies, and compulsory insurance databases. We will only disclose your personal information in connection with the contract or service that we provide and to the extent required or permitted by law.
More information on how the Insurance market works is available from the London Insurance Market Core Uses Information Notice available here.
What personal data do we collect?
The personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of your visit, your browser type, your operating system, the last web page you visited and your IP address.
If you do choose to contact us through our website’s contact function the information you provide to us is transmitted to us via a third party service. If you wish to review their privacy policy this is available here.
If you use our services personal data is required to fulfil the requirements of a contractual or service relationship, which may exist between you and our organisation. In addition, special categories of personal data such as data about your health and criminal convictions may be collected and processed on a consent or public interest basis if this is necessary for insurance purposes.
If you provide us with personal data about other people, for example; business partners or family members you wish to add to a policy or contract, we expect you to ensure that they know you are doing so and they are content with their information being provided to us.
As a minimum if you use a simple contact form on our website you will be providing us with your name, telephone number, company name, email address, and a date and time you wish to be contacted.We may record or monitor calls for training purposes, to improve the quality of our service and to prevent and detect fraud.
How do we look after personal data?
We only collect personal data that is required for the purposes of providing our insurance and risk service, as described above. We restrict, secure, and control all of our information assets against unauthorised access, damage, loss, or destruction; whether physical or electronic. We retain personal data only for as long as is necessary to perform the functions above and to respond to your requests, or longer if required by law, or if we need to retain the data to perform a contract. If we retain your personal data for historical or statistical purposes we will ensure that the personal data cannot be used for any other purpose. Whilst in our possession, together with your assistance, we try to maintain the accuracy of your personal data.
How can you access your personal data?
You have the right to request access to any of your personal data we may hold. If any of that information is incorrect, you can request that we change it. If we are not using your information correctly, you can request that we stop using it or that we delete it completely.
If you would like to make a request to see what personal data of yours we hold, you may make a request to our Data Protection Officer using the details above.
Where we have asked for your consent to use your personal data you have the right to withdraw that consent at any time. If you withdraw your consent we will stop using your personal data where legally possible. Any processing undertaken before your withdrawal remains valid and lawful.
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io
Changes to our Privacy Notice
We keep our privacy notice under regular review and we’ll place any updates on this web page. This privacy notice is version 1.00.
Our Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), contact details below:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Web: https://ico.org.uk
